Exascale incident

Loss of management plane uplink on agg1.telf

Major Resolved View vendor source →

Exascale experienced a major incident on December 8, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 08, 2022, 02:30 PM UTC
Resolved
Dec 08, 2022, 02:30 PM UTC
Duration
—
Detected by Pingoru
Dec 08, 2022, 02:30 PM UTC

Update timeline

  1. resolved Dec 08, 2022, 05:59 PM UTC

    We expereniced a flap of the management plane uplink on an aggregation switch facing a segment of the PON (Passive Optical Network) in Telford, this inturn caused clients using IPoE (DHCP) unable to obtain new DHCP leases upon their expiry. Initital investigations show input errors on the upstream switch port - We have replaced cabling and continue to monitor the port for errors.