Exascale incident

Vodafone Bearer Down - Affecting a number of circuits

Notice Resolved View vendor source →

Exascale experienced a notice incident on January 13, 2023, lasting 2d 14h. The incident has been resolved; the full update timeline is below.

Started
Jan 13, 2023, 09:20 PM UTC
Resolved
Jan 16, 2023, 11:41 AM UTC
Duration
2d 14h
Detected by Pingoru
Jan 13, 2023, 09:20 PM UTC

Update timeline

  1. identified Jan 13, 2023, 09:20 PM UTC

    We have identified a problem with a Vodafone bearer in Telehouse North affecting a number of circuits nationally. We have raised this fault and await furher updates on its resolve.

  2. identified Jan 13, 2023, 09:43 PM UTC

    Further investigation shows we have lost the B power feed. We have raised this with Telehouse, and await an update.

  3. identified Jan 13, 2023, 11:36 PM UTC

    Power has been restored, we're seeing circuits recover.

  4. resolved Jan 16, 2023, 11:41 AM UTC

    This incident has been resolved.