Exascale experienced a minor incident on July 6, 2024 affecting Telford, lasting 3h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Telford
Update timeline
- investigating Jul 06, 2024, 06:21 PM UTC
We are currently investigating an intermittent issue within the Telford Area. This is causing a small number of clients to drop connection.
- identified Jul 06, 2024, 06:36 PM UTC
The issue has been identified and engineers are currently onsite and working to resolve the issue asap.
- monitoring Jul 06, 2024, 07:42 PM UTC
A fix has been found and implemented. Our team is now monitoring the network to ensure fault has cleared.
- monitoring Jul 06, 2024, 09:24 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 06, 2024, 09:26 PM UTC
This issue has been resolved. We will carry on monitoring over the next few hours.