Exascale experienced a notice incident on January 24, 2025, lasting 4d 13h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Jan 24, 2025, 11:43 AM UTC
We are actively monitoring our network and can confirm that Exascale is not experiencing any issues related to Storm Éowyn. Our network remains stable and fully operational. As an extra precaution, our Exascale Fleet is conducting regular checks on the network assets every few hours. There’s no need for concern—this is simply an additional step we’re taking to ensure continued stability during this time. Update from Openreach Openreach has informed us that their teams are extremely busy due to the ongoing disruption caused by Storm Éowyn. You can view their release here: https://openreach-comms.co.uk/cr/AQischCr0IoHGJzot7YH-IzPvLB6gigUY0TiFqorr8eGF11nfLq1-35Z6Rkuw_I We appreciate your cooperation and understanding. If you have any questions or need further assistance, please reach out to our support team at [email protected].
- resolved Jan 29, 2025, 01:07 AM UTC
The Exascale network didn’t incur any damage as part of this weather event.