Eversend incident

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Critical Resolved View vendor source →

Eversend experienced a critical incident on November 30, 2023 affecting Sending money to another Eversend user and Sending money to Nigeria (bank account) and 1 more component, lasting 5h 22m. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2023, 11:17 AM UTC
Resolved
Nov 30, 2023, 04:40 PM UTC
Duration
5h 22m
Detected by Pingoru
Nov 30, 2023, 11:17 AM UTC

Affected components

Sending money to another Eversend userSending money to Nigeria (bank account)Sending money to Uganda (bank account)Sending money to Uganda (mobile money)Sending money to Kenya (bank account)Sending money to Kenya (mobile money)Sending money to Ghana (mobile money)Sending money to Ghana (bank account)Sending money to Rwanda (mobile money)Sending money to Cameroon (mobile money)

Update timeline

  1. identified Nov 30, 2023, 11:17 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Nov 30, 2023, 04:40 PM UTC

    This issue has been resolved.