Eversend incident

NGN Payments - Potential Delays

Minor Resolved View vendor source →

Eversend experienced a minor incident on May 19, 2025 affecting Adding NGN by bank transfer (Wema Bank, Providus Bank, Sterling Bank, VFB Microfinance Bank) and Sending money to Nigeria (bank account), lasting 10h 49m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2025, 05:17 PM UTC
Resolved
May 20, 2025, 04:06 AM UTC
Duration
10h 49m
Detected by Pingoru
May 19, 2025, 05:17 PM UTC

Affected components

Adding NGN by bank transfer (Wema Bank, Providus Bank, Sterling Bank, VFB Microfinance Bank)Sending money to Nigeria (bank account)

Update timeline

  1. monitoring May 19, 2025, 05:17 PM UTC

    There are current delays affecting NGN payments due to a NIBSS downtime. This impacts both pay-ins (settlement delays) and payouts (processing delays). We are monitoring the situation closely and working to resolve it. Updates to follow.

  2. resolved May 20, 2025, 04:06 AM UTC

    This incident has been resolved.