Eversend experienced a major incident on June 17, 2025 affecting Adding NGN by bank transfer (Wema Bank, Providus Bank, Sterling Bank, VFB Microfinance Bank) and Sending money to Nigeria (bank account), lasting 4d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Adding NGN by bank transfer (Wema Bank, Providus Bank, Sterling Bank, VFB Microfinance Bank)Sending money to Nigeria (bank account)
Update timeline
- identified Jun 17, 2025, 09:44 PM UTC
We are currently experiencing delays with NGN payments due to a NIBSS downtime. This is affecting both pay-ins (settlement delays) and payouts (processing delays). Rest assured, we are working diligently to resolve this and continue providing the highest standards of service for all your transactions. We appreciate your patience and understanding as we work through this issue. Thank you for your continued support.
- resolved Jun 22, 2025, 02:58 PM UTC
This incident has been resolved.