Eversend incident

NGN Funding delays with Sterling Bank virtual accounts:

Eversend experienced a minor incident on August 4, 2025 affecting Adding NGN by bank transfer (Wema Bank, Providus Bank, Sterling Bank, VFB Microfinance Bank), lasting 1d 21h. The incident has been resolved; the full update timeline is below.

Started: Aug 04, 2025, 08:39 AM UTC
Resolved: Aug 06, 2025, 05:50 AM UTC
Duration: 1d 21h
Detected by Pingoru: Aug 04, 2025, 08:39 AM UTC

Affected components

Adding NGN by bank transfer (Wema Bank, Providus Bank, Sterling Bank, VFB Microfinance Bank)

Update timeline

identified Aug 04, 2025, 08:39 AM UTC

We are currently experiencing delays with deposits into Sterling Virtual Bank Accounts. These delays may last for several days, and funds may not appear in your account immediately. We recommend using Globus & Wema Virtual Bank Accounts for your NGN wallet deposits in the meantime.
resolved Aug 06, 2025, 05:50 AM UTC

This incident has been resolved.