Eversend incident

Pending processing of airtime purchase (KE, UG, TZ)

Critical Resolved View vendor source →

Eversend experienced a critical incident on March 22, 2023 affecting Buying airtime for Uganda and Buying airtime for Kenya and 1 more component, lasting 3d 11h. The incident has been resolved; the full update timeline is below.

Started
Mar 22, 2023, 09:03 AM UTC
Resolved
Mar 25, 2023, 08:24 PM UTC
Duration
3d 11h
Detected by Pingoru
Mar 22, 2023, 09:03 AM UTC

Affected components

Buying airtime for UgandaBuying airtime for KenyaBuying airtime for Tanzania

Update timeline

  1. identified Mar 22, 2023, 09:03 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Mar 22, 2023, 10:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 25, 2023, 08:23 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 25, 2023, 08:24 PM UTC

    This incident has been resolved.