Eversend incident

Pending processing of M-pesa collections and payouts

Minor Resolved View vendor source →

Eversend experienced a minor incident on January 9, 2024 affecting Sending money to Kenya (mobile money) and Adding KES by mobile money, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2024, 09:59 AM UTC
Resolved
Jan 09, 2024, 11:42 AM UTC
Duration
1h 43m
Detected by Pingoru
Jan 09, 2024, 09:59 AM UTC

Affected components

Sending money to Kenya (mobile money)Adding KES by mobile money

Update timeline

  1. monitoring Jan 09, 2024, 09:59 AM UTC

    We are currently experiencing downtime with M-Pesa payments due to a service provider issue. We will keep you updated as soon as normal operations are restored. If you need to make a withdrawal, please use bank payouts. Thank you for your understanding.

  2. resolved Jan 09, 2024, 11:42 AM UTC

    Great news! The M-Pesa payment issue is resolved, and normal operations have resumed. Thank you for your patience.