Eversend incident

Pending processing of airtime purchases (NGN & GHS)

Critical Resolved View vendor source →

Eversend experienced a critical incident on December 13, 2022 affecting Buying airtime for Nigeria and Buying airtime for Ghana, lasting 112d 23h. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2022, 07:39 AM UTC
Resolved
Apr 05, 2023, 07:21 AM UTC
Duration
112d 23h
Detected by Pingoru
Dec 13, 2022, 07:39 AM UTC

Affected components

Buying airtime for NigeriaBuying airtime for Ghana

Update timeline

  1. identified Dec 13, 2022, 07:39 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Mar 31, 2023, 09:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 05, 2023, 07:21 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 05, 2023, 07:21 AM UTC

    This incident has been resolved.