Eversend incident

Pending processing of GHS mobile money collections and payouts

Critical Resolved View vendor source →

Eversend experienced a critical incident on February 4, 2024 affecting Sending money to Ghana (mobile money) and Adding GHS by mobile money, lasting 120d 4h. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2024, 07:12 AM UTC
Resolved
Jun 03, 2024, 11:47 AM UTC
Duration
120d 4h
Detected by Pingoru
Feb 04, 2024, 07:12 AM UTC

Affected components

Sending money to Ghana (mobile money)Adding GHS by mobile money

Update timeline

  1. identified Feb 04, 2024, 07:12 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Mar 27, 2024, 09:45 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jun 03, 2024, 11:47 AM UTC

    This incident has been resolved.