Eversend incident

GHS Mobile Money Collections Update 🚨

Critical Resolved View vendor source →

Eversend experienced a critical incident on March 25, 2025 affecting Adding GHS by mobile money, lasting 7h 28m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2025, 07:15 PM UTC
Resolved
Mar 26, 2025, 02:44 AM UTC
Duration
7h 28m
Detected by Pingoru
Mar 25, 2025, 07:15 PM UTC

Affected components

Adding GHS by mobile money

Update timeline

  1. identified Mar 25, 2025, 07:15 PM UTC

    We're aware that GHS top-ups via Mobile Money are currently failing. Our team is actively collaborating with our partners to resolve this issue as quickly as possible. We appreciate your patience and will keep you updated! 💙

  2. resolved Mar 26, 2025, 02:44 AM UTC

    This incident has been resolved.