Eversend incident

Pending processing of GHS payouts

Critical Resolved View vendor source →

Eversend experienced a critical incident on June 4, 2024 affecting Sending money to Ghana (mobile money) and Sending money to Ghana (bank account), lasting 29d 1h. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2024, 08:16 AM UTC
Resolved
Jul 03, 2024, 10:00 AM UTC
Duration
29d 1h
Detected by Pingoru
Jun 04, 2024, 08:16 AM UTC

Affected components

Sending money to Ghana (mobile money)Sending money to Ghana (bank account)

Update timeline

  1. identified Jun 04, 2024, 08:16 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jun 04, 2024, 08:22 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jul 03, 2024, 10:00 AM UTC

    This incident has been resolved.