Eventive had 7 outages in the last 2 years totaling 18h 35m of downtime — averaging 0.3 incidents per month.
There were 7 Eventive outages since December 9, 2024 totaling 18h 35m of downtime. Each is summarised below — incident details, duration, and resolution information.
An API failure occurred during a planned API scale operation due to a configuration error with the scheduling software. This has since been fixed and the root cause has additionally been mitigated.
We are currently experienced delays with the sending of emails and mailings. All other functionality is working fine. We will update as we have further information
This incident has been resolved. All email functionality has returned to normal.
We're experiencing an elevated level of API errors due to a widespread Amazon Web Services outage. Actions may continue to work intermittently. If an action fails, please wait a moment and try again.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
This incident has been resolved.
We are experiencing a platform wide outage and are actively investigating
The platform was down from 4:42 CDT to 5:28 CDT due to an issue with our server farm. This issue has been resolved.
There was a 9 minute service outage from 9:34am - 9:42am CDT involving an API service that failed to start. It was quickly resolved.
There was a short incident with the ordering database which causes a brief outage from 8:32pm EDT to 8:52pm EDT. This issue has been resolved and service has returned to normal
The issue has been resolved and payment processing has returned to normal.
The issue has been resolved and payment processing has returned to normal.
This incident has been resolved.