Eventive incident

Elevated API Errors

Notice Resolved View vendor source →

Eventive experienced a notice incident on October 20, 2025 affecting Virtual platform and Event websites and 1 more component, lasting 12h 1m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 02:30 PM UTC
Resolved
Oct 21, 2025, 02:32 AM UTC
Duration
12h 1m
Detected by Pingoru
Oct 20, 2025, 02:30 PM UTC

Affected components

Virtual platformEvent websitesPayment processingOrganizer admin panelOrganizer mobile apps

Update timeline

  1. investigating Oct 20, 2025, 02:30 PM UTC

    We're experiencing an elevated level of API errors due to a widespread Amazon Web Services outage. Actions may continue to work intermittently. If an action fails, please wait a moment and try again.

  2. investigating Oct 20, 2025, 02:48 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 21, 2025, 02:31 AM UTC

    We are continuing to investigate this issue.

  4. resolved Oct 21, 2025, 02:32 AM UTC

    This incident has been resolved.