Eventive experienced a major incident on December 7, 2021 affecting Virtual platform, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
Virtual platform
Update timeline
- investigating Dec 07, 2021, 07:27 PM UTC
A current widespread Amazon Web Services outage impacting platforms including Disney+, Netflix, and others, is also affecting the Eventive DRM licensing system. Viewers may be unable to view protected content. We will provide another update soon.
- resolved Dec 07, 2021, 08:21 PM UTC
A fix has been implemented by Amazon, and DRM playback success is returning to normal levels.