Eventive experienced a major incident on February 24, 2022 affecting Virtual platform and Event websites and 1 more component, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 24, 2022, 04:39 PM UTC
We are currently investigating an issue impacting access to the Eventive organizer dashboard. We will provide another update within 30 minutes.
- investigating Feb 24, 2022, 04:42 PM UTC
One of our service providers, Heroku, is currently experiencing a widespread platform outage that is impacting accessibility of the Eventive platform. The Eventive platform may be inaccessible to users. We will provide an update within 30 minutes.
- monitoring Feb 24, 2022, 05:14 PM UTC
At this time we are observing that accessibility to the Eventive platform is gradually being restored. Heroku has indicated that a gradual restoration is in progress. We will provide another update within 30 minutes.
- resolved Feb 24, 2022, 05:29 PM UTC
This incident has been resolved.