Eventive incident

Users unable to access Eventive

Critical Resolved View vendor source →

Eventive experienced a critical incident on November 8, 2023 affecting Virtual platform and Event websites and 1 more component, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Nov 08, 2023, 03:52 PM UTC
Resolved
Nov 08, 2023, 03:58 PM UTC
Duration
6m
Detected by Pingoru
Nov 08, 2023, 03:52 PM UTC

Affected components

Virtual platformEvent websitesOrganizer admin panelOrganizer mobile apps

Update timeline

  1. investigating Nov 08, 2023, 03:52 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 08, 2023, 03:55 PM UTC

    This issue was caused by an upstream service provider DNS outage. The incident has been resolved by the upstream provider and we are monitoring results.

  3. resolved Nov 08, 2023, 03:58 PM UTC

    This incident has been resolved.