Eventive experienced a major incident on March 16, 2020 affecting Event websites and Payment processing and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Event websitesPayment processingOrganizer admin panelOrganizer mobile apps
Update timeline
- investigating Mar 16, 2020, 07:51 PM UTC
We are again investigating increased error rates with our hosting provider, @heroku.
- monitoring Mar 16, 2020, 08:00 PM UTC
Operation appears to have been restored. We will continue to monitor the situation.
- resolved Mar 16, 2020, 10:54 PM UTC
This incident has been resolved.