Eventive incident

Payment processing issues

Major Resolved View vendor source →

Eventive experienced a major incident on May 11, 2020 affecting Payment processing, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2020, 04:35 PM UTC
Resolved
May 11, 2020, 04:58 PM UTC
Duration
23m
Detected by Pingoru
May 11, 2020, 04:35 PM UTC

Affected components

Payment processing

Update timeline

  1. investigating May 11, 2020, 04:35 PM UTC

    Our payment processor, Stripe, is currently reporting elevated error rates. https://status.stripe.com/

  2. monitoring May 11, 2020, 04:51 PM UTC

    Stripe has implemented a fix for the issue. We are monitoring the results.

  3. resolved May 11, 2020, 04:58 PM UTC

    This incident has been resolved.