Eventive experienced a major incident on July 17, 2020 affecting Virtual platform and Event websites and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 17, 2020, 09:36 PM UTC
Our DNS and DDoS attack protection provider, Cloudflare, is currently experiencing a partial outage that is affecting us and many other platforms across the internet. Access to the Eventive platform is affected.
- identified Jul 17, 2020, 09:40 PM UTC
Approximately 20% of Eventive users appear to be affected by the Cloudflare outage. We will continue to monitor the situation as Cloudflare works toward a resolution. Updates are available at https://www.cloudflarestatus.com/
- identified Jul 17, 2020, 09:49 PM UTC
CloudFlare is implementing a fix for the issue. In our logs, we see that traffic has now returned to near-normal levels and it appears that ~5% of users are currently being affected. Data Centers impacted include: SJC, DFW, SEA, LAX, ORD, IAD, EWR, ATL, LHR, AMS, FRA, CDG.
- resolved Jul 17, 2020, 10:02 PM UTC
The incident has been resolved by Cloudflare. We will continue to monitor the situation.