Eventive incident

Live chat issues

Minor Resolved View vendor source →

Eventive experienced a minor incident on September 1, 2020 affecting Organizer admin panel, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2020, 04:07 PM UTC
Resolved
Sep 01, 2020, 04:24 PM UTC
Duration
16m
Detected by Pingoru
Sep 01, 2020, 04:07 PM UTC

Affected components

Organizer admin panel

Update timeline

  1. identified Sep 01, 2020, 04:07 PM UTC

    Our live chat provider, Intercom, is currently experiencing a partial outage that reduces our ability to provide live support. Please contact us via email, [email protected], with any urgent issues. https://www.intercomstatus.com/

  2. monitoring Sep 01, 2020, 04:18 PM UTC

    Our live chat provider has implemented a fix for this issue and we are monitoring results.

  3. resolved Sep 01, 2020, 04:24 PM UTC

    This incident has been resolved.