Eventive incident

Video playback issue

Major Resolved View vendor source →

Eventive experienced a major incident on April 1, 2021 affecting Virtual platform, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2021, 10:09 PM UTC
Resolved
Apr 01, 2021, 10:56 PM UTC
Duration
46m
Detected by Pingoru
Apr 01, 2021, 10:09 PM UTC

Affected components

Virtual platform

Update timeline

  1. identified Apr 01, 2021, 09:49 PM UTC

    A Microsoft Azure DNS outage affecting a number of top internet properties is currently preventing playback of some assets. Azure is investigating the incident. We will provide an update soon.

  2. identified Apr 01, 2021, 10:08 PM UTC

    Microsoft continues to investigate the issue impacting Azure DNS. Although their primary status page is impacted by the issue, updates are available at https://status2.azure.com/ We will provide an additional update soon.

  3. identified Apr 01, 2021, 10:09 PM UTC

    Microsoft continues to investigate the issue impacting Azure DNS. Although their primary status page is impacted by the issue, updates are available at https://status2.azure.com/ We will provide an additional update soon.

  4. monitoring Apr 01, 2021, 10:15 PM UTC

    Microsoft has implemented a fix and we are beginning to see traffic return to normal levels. Please try viewing content again. We will continue to monitor the resolution process.

  5. resolved Apr 01, 2021, 10:56 PM UTC

    This incident has been resolved.