Eve incident

Partial outage of document processing capabilities

Major Resolved View vendor source →

Eve experienced a major incident on August 5, 2025 affecting Web App and API, lasting 2h 54m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2025, 03:22 PM UTC
Resolved
Aug 05, 2025, 06:17 PM UTC
Duration
2h 54m
Detected by Pingoru
Aug 05, 2025, 03:22 PM UTC

Affected components

Web AppAPI

Update timeline

  1. investigating Aug 05, 2025, 03:22 PM UTC

    We currently expect this to affect some portion of existing matters and are actively investigating.

  2. monitoring Aug 05, 2025, 05:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 05, 2025, 06:17 PM UTC

    This incident has been resolved.