Eve Outage History

Eve is up right now

Eve had 3 outages in the last 2 years totaling 5h 22m of downtime — averaging 0.1 incidents per month.

There were 3 Eve outages since August 5, 2025 totaling 5h 22m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://eve.statuspage.io

Minor September 17, 2025

Increased document indexing failures in some accounts

Detected by Pingoru
Sep 17, 2025, 02:32 PM UTC
Resolved
Sep 17, 2025, 04:57 PM UTC
Duration
2h 25m
Affected: Web App
Timeline · 2 updates
  1. investigating Sep 17, 2025, 02:32 PM UTC

    We are investigating a reported increase in volume of document indexing failures.

  2. resolved Sep 17, 2025, 04:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 30, 2025

Partial chat outage

Detected by Pingoru
Aug 30, 2025, 04:29 PM UTC
Resolved
Aug 30, 2025, 04:32 PM UTC
Duration
2m
Affected: Web App
Timeline · 4 updates
  1. investigating Aug 30, 2025, 04:29 PM UTC

    Some customers are experiencing issues with chat

  2. monitoring Aug 30, 2025, 04:31 PM UTC

    A fix has been implemented and we are monitoring the results

  3. investigating Aug 30, 2025, 04:31 PM UTC

    We are continuing to investigate this issue.

  4. resolved Aug 30, 2025, 04:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 5, 2025

Partial outage of document processing capabilities

Detected by Pingoru
Aug 05, 2025, 03:22 PM UTC
Resolved
Aug 05, 2025, 06:17 PM UTC
Duration
2h 54m
Affected: Web AppAPI
Timeline · 3 updates
  1. investigating Aug 05, 2025, 03:22 PM UTC

    We currently expect this to affect some portion of existing matters and are actively investigating.

  2. monitoring Aug 05, 2025, 05:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 05, 2025, 06:17 PM UTC

    This incident has been resolved.

Read the full incident report →