Eve incident

Partial chat outage

Major Resolved View vendor source →

Eve experienced a major incident on August 30, 2025 affecting Web App, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2025, 04:29 PM UTC
Resolved
Aug 30, 2025, 04:32 PM UTC
Duration
2m
Detected by Pingoru
Aug 30, 2025, 04:29 PM UTC

Affected components

Web App

Update timeline

  1. investigating Aug 30, 2025, 04:29 PM UTC

    Some customers are experiencing issues with chat

  2. monitoring Aug 30, 2025, 04:31 PM UTC

    A fix has been implemented and we are monitoring the results

  3. investigating Aug 30, 2025, 04:31 PM UTC

    We are continuing to investigate this issue.

  4. resolved Aug 30, 2025, 04:32 PM UTC

    This incident has been resolved.