Eve incident

Increased document indexing failures in some accounts

Minor Resolved View vendor source →

Eve experienced a minor incident on September 17, 2025 affecting Web App, lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2025, 02:32 PM UTC
Resolved
Sep 17, 2025, 04:57 PM UTC
Duration
2h 25m
Detected by Pingoru
Sep 17, 2025, 02:32 PM UTC

Affected components

Web App

Update timeline

  1. investigating Sep 17, 2025, 02:32 PM UTC

    We are investigating a reported increase in volume of document indexing failures.

  2. resolved Sep 17, 2025, 04:57 PM UTC

    This incident has been resolved.