ETHERFAX experienced a notice incident on October 9, 2018 affecting U.S. REST Services, lasting 8d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Oct 09, 2018, 02:01 PM UTC
Hurricane Michael is expected to make landfall along the Gulf Coast tomorrow. The etherFAX team stands ready to assist anyone that is affected by this storm. If you need any assistance please email [email protected] and include 'Hurricane Affected' in the subject line of your request. Our team will be responding to those requests 24 hours a day and providing support to keep these vital services up and data flowing during this time. There are no expected storm threats to etherFAX infrastructure or data centers. Stay safe!
- monitoring Oct 17, 2018, 03:53 PM UTC
We at etherFAX know that the devastation caused by Hurricane Michael surpasses anything we can imagine. The road to recovery will be a long one and we wish the best for all of those affected. We are going to close out this incident on our status page but please do not hesitate to reach out if we can do anything to assist during this recovery and rebuilding period.
- resolved Oct 17, 2018, 03:56 PM UTC
Tracking for this incident on the etherFAX status page has been closed. Please reach out to [email protected] or [email protected] should you require any further assistance.