ETHERFAX experienced a minor incident on January 26, 2019 affecting Database Infrastructure, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Database Infrastructure
Update timeline
- investigating Jan 26, 2019, 08:54 AM UTC
Engineers are monitoring a database reindexing job that is causing some transactions to be delayed.
- investigating Jan 26, 2019, 08:55 AM UTC
We are continuing to investigate this issue.
- monitoring Jan 26, 2019, 09:03 AM UTC
The indexing job which was causing the issue has been stopped. Engineers are continuing to monitor the system's interaction and performance with the database.
- resolved Jan 26, 2019, 09:16 AM UTC
The system has remained stable for the past 10 minutes after the indexing job was halted. This incident will now be closed. DBA's will continue to investigate the root cause of the indexing issues.