ETHERFAX experienced a minor incident on October 16, 2024 affecting U.S. Inbound DID, lasting 2h 7m. The incident has been resolved; the full update timeline is below.
Affected components
U.S. Inbound DID
Update timeline
- monitoring Oct 16, 2024, 02:18 PM UTC
Engineers were alerted to an issue with an inbound carrier DID trunk involving a US carrier. ETHERFAX Engineers are working with the carrier team and we are seeing resolution to this issue. Carrier advises there was a connectivity lapse that resulted in reduced capacity on their side. The ETHERFAX team is continuing to monitor.
- resolved Oct 16, 2024, 04:25 PM UTC
This incident has been resolved.