Update timeline
- resolved Mar 12, 2026, 12:00 AM UTC
Type: Incident Duration: 3 hours and 29 minutes Affected Components: Payments Mar 12, 00:00:00 GMT+0 - Identified - We’re currently experiencing an issue with Tebex, the third-party service that processes store payments. As a result, coin purchases cannot be processed at the moment. Any purchases made will be automatically completed within the next few hours once the issue is resolved. Mar 12, 03:29:03 GMT+0 - Resolved - Payments are being processed once more by Tebex and coin purchases are now being fulfilled, both for new & past payments. If you still don't have coins you purchased, please open a ticket in our Discord server, https://essential.gg/discord
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