Esper.io experienced a minor incident on February 12, 2024 affecting Esper Systems, lasting 5h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Esper Systems
Update timeline
- identified Feb 12, 2024, 05:36 PM UTC
Our team has identified a possible cause of the partial service outage that is impacting small subset of customers. We’re working to resolve it. Affected customers have been notified and our support team is working closely with them. Which services are affected? API: No Console: Partial outage Devices: No
- monitoring Feb 12, 2024, 05:57 PM UTC
The System outage has been resolved and impacted customers has been notified. Our team will keep monitoring the system for the next few hours.
- resolved Feb 12, 2024, 10:29 PM UTC
This incident has been resolved.