Esper.io experienced a major incident on March 5, 2025 affecting Esper Systems, lasting 7h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Esper Systems
Update timeline
- investigating Mar 05, 2025, 07:55 PM UTC
We are currently investigating an issue affecting AFW and ZTE provisioning. Other provisioning methods remain unaffected. We will provide additional updates as information becomes available.
- investigating Mar 05, 2025, 08:38 PM UTC
We have identified the root cause of this incident and are actively working to resolve it.
- identified Mar 06, 2025, 01:54 AM UTC
We’ve identified the root cause and are working to resolve it. We will share an ETA as soon as a fix is in place.
- resolved Mar 06, 2025, 03:51 AM UTC
The issue is now resolved. AFW and ZTE provisioning methods are now functioning normally.