eReceptionist incident
Partial Outage on eVoice and Onebox Systems
eReceptionist experienced a notice incident on August 8, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 08, 2024, 11:50 PM UTC
At 5:50 PM Eastern Standard Time (EST), an issue impacting calls and web services on the Onebox and eVoice platforms was detected. The root cause was identified and resolved at 7:27 PM EST. We apologize for any inconvenience this incident may have caused.