Is Equals Money Down Right Now? Live Equals Money Status & Outages | IsDown Outage History
Is Equals Money Down Right Now? Live Equals Money Status & Outages | IsDown is up right nowPingoru has recorded 19 incidents for Is Equals Money Down Right Now? Live Equals Money Status & Outages | IsDown: 17 in the last 12 months and 3 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 0 of 720 (0%) |
| July 2026 | 3 | 14 of 744 (2%) |
| August 2026 | 1 | 25 of 744 (3%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 1 | 8 of 520 (2%) |
Incidents, newest first
Minor October 20, 2026 FX trades partially degraded 7h 45m
Started Oct 20, 2026, 10:25 AM UTC· resolved Oct 20, 2026, 06:10 PM UTC
- investigating Oct 20, 2026, 10:25 AM UTC
We are currently experiencing partial degradation of service for FX trades. We are currently in progress of rectifying this issue.
- identified Oct 20, 2026, 10:26 AM UTC
We have identified the cause and currently looking at resolving the issue
- monitoring Oct 20, 2026, 11:31 AM UTC
Service has been partially restored. Spot trades and forwards are now available to be booked again.
- resolved Oct 20, 2026, 06:10 PM UTC
Normal service has been restored
Minor August 27, 2026 Transaction activity display issue 1d 1h 🔁 API - Transactions Feed
Started Aug 27, 2026, 07:27 AM UTC· resolved Aug 28, 2026, 08:30 AM UTC
- identified Aug 27, 2026, 07:27 AM UTC
Some customers may see incorrect merchant names in transaction activity while we repair affected records. Transaction processing is operating normally, and we are working to restore the affected information.
- monitoring Aug 27, 2026, 04:54 PM UTC
Fixes have been implemented and we believe transactions feeds are back to normal
- resolved Aug 28, 2026, 08:30 AM UTC
Transactions and merchants should now be shown correctly in all customer feeds.
Minor July 27, 2026 Some payments are being rejected 1h 54m 🔁 API - Payments
Started Jul 27, 2026, 02:45 PM UTC· resolved Jul 27, 2026, 04:40 PM UTC
- identified Jul 27, 2026, 02:45 PM UTC
Some customers payments are being rejected due to a technical issue with one of our partner banks
- resolved Jul 27, 2026, 04:40 PM UTC
The issue has now been resolved and we are operating as usual.
Minor July 21, 2026 Degraded perfomance to Cards services 2h 23m 💳 Card Payments, 🔁 API - Cards
Started Jul 21, 2026, 08:01 PM UTC· resolved Jul 21, 2026, 10:24 PM UTC
- investigating Jul 21, 2026, 08:01 PM UTC
Impact is degraded card-limit management, not declined transactions.
- investigating Jul 21, 2026, 08:03 PM UTC
Impact is degraded card-limit management, not declined transactions.
- monitoring Jul 21, 2026, 09:40 PM UTC
Card management features (e.g. viewing and updating card spending limits) that were briefly degraded due to an issue at one of our card processing partners have now been restored and are operating normally. We are monitoring to confirm full stability. Card payments and transactions were unaffected throughout. Thank you for your patience.
- resolved Jul 21, 2026, 10:24 PM UTC
The earlier issue affecting some card management features — including viewing and updating card spending limits and controls — has been fully resolved, and all card management functions are operating normally.
Minor July 6, 2026 Some customers are experiencing issues with outbound payments 9h 44m 🔁 API - Payments
Started Jul 06, 2026, 07:26 PM UTC· resolved Jul 07, 2026, 05:10 AM UTC
- identified Jul 06, 2026, 07:26 PM UTC
We have identified the issue with a third party provider and are working to process affected customer payments via an alternative route.
- monitoring Jul 06, 2026, 09:12 PM UTC
All affected customers will now be able to send new payments without issue. There is a very small number of payments sent in the outage window that were not delivered that we are currently working to fix and resend.
- resolved Jul 07, 2026, 05:10 AM UTC
All affected payments have been resent through an alternative route. Please reach out to your account manager if there you have any questions or payment queries.
Minor June 15, 2026 Issues with accessing the application 4m
Started Jun 15, 2026, 05:05 PM UTC· resolved Jun 15, 2026, 05:10 PM UTC
- identified Jun 15, 2026, 05:05 PM UTC
We've identified an issue with access the application which we're actively working to resolve.
- resolved Jun 15, 2026, 05:10 PM UTC
Access to the application should not be restored
Minor March 26, 2026 Issues with logout 44m 🖥 Equals Money Website
Started Mar 26, 2026, 04:29 PM UTC· resolved Mar 26, 2026, 05:13 PM UTC
- investigating Mar 26, 2026, 04:29 PM UTC
Some customers are experiencing issues when logging out or being logged out due to inactivity. We are investigating the issue.
- resolved Mar 26, 2026, 05:13 PM UTC
A fix has been released which has resolved the issue.
Minor March 2, 2026 Issue with CSV statements and CSV transaction activity reports 3d 18h 🔁 API - Transactions Feed, 📱 Equals Money Mobile App, 🖥 Equals Money Website
Started Mar 02, 2026, 03:18 PM UTC· resolved Mar 06, 2026, 09:53 AM UTC
- identified Mar 02, 2026, 03:18 PM UTC
We've identified an issue on 02 March 2026 at 14:00 where we have reverted improvements that were made to our CSV reports in a previous update. We are currently working through a fix that will re-enable these updates.
- identified Mar 04, 2026, 10:00 AM UTC
We attempted a fix which partially fixed things, and have identified a second issue which we are now fixing
- resolved Mar 06, 2026, 09:53 AM UTC
We found a second issue that has now been resolved
Minor February 13, 2026 Card spending limits deactivated when Card suspended 17d 1h 💳 Card Payments, 🔁 API - Cards
Started Feb 13, 2026, 08:48 AM UTC· resolved Mar 02, 2026, 09:57 AM UTC
- investigating Feb 13, 2026, 08:48 AM UTC
When cards are suspended the velocity controls to limit card spending are being deactivated. This is being investigated as a critical priority and we will provide further updates shortly.
- identified Feb 13, 2026, 09:12 AM UTC
Cause identified. We have identified that since 08 January 2026 at 15:30 spending limits for cards that were suspended were automatically set to inactive. A release to fix the underlying cause is being deployed now. We are reviewing and restoring all affected limits, and we are assessing all spend on these cards to determine whether any transactions exceeded the configured limits.
- monitoring Feb 13, 2026, 11:06 AM UTC
A hotfix has been applied to remove the change that turns off spending limits when a card is suspended. We are currently monitoring the behavior of the issue and will provide further updates shortly.
- resolved Mar 02, 2026, 09:57 AM UTC
This issue has now been resolved.
Minor January 22, 2026 Potentially Card Transactions Issues 45m
Started Jan 22, 2026, 07:47 PM UTC· resolved Jan 22, 2026, 08:32 PM UTC
No vendor updates were posted for this incident.
Minor December 3, 2025 Service Disruption: Internal Tooling and Exchange Performance Issues 2h 40m
Started Dec 03, 2025, 11:05 AM UTC· resolved Dec 03, 2025, 01:45 PM UTC
No vendor updates were posted for this incident.
Notice November 10, 2025 Timeouts on People & Balances 3d 13h
Started Nov 10, 2025, 09:56 AM UTC· resolved Nov 13, 2025, 11:41 PM UTC
No vendor updates were posted for this incident.
Minor November 10, 2025 Some customers unable to complete payments 2h 44m
Started Nov 10, 2025, 08:05 AM UTC· resolved Nov 10, 2025, 10:49 AM UTC
No vendor updates were posted for this incident.
Minor November 3, 2025 Transactions page is not rendering 4d 3h
Started Nov 03, 2025, 09:48 AM UTC· resolved Nov 07, 2025, 01:24 PM UTC
No vendor updates were posted for this incident.
Minor October 20, 2025 Degraded performance to all services due to service provider outages 4d 7h
Started Oct 20, 2025, 08:57 AM UTC· resolved Oct 24, 2025, 04:19 PM UTC
No vendor updates were posted for this incident.
Major October 20, 2025 Third party incident affecting SMS authentication 3h 5m
Started Oct 20, 2025, 07:43 AM UTC· resolved Oct 20, 2025, 10:49 AM UTC
No vendor updates were posted for this incident.