Episerver incident

DXP Management Portal deployment issues

Minor Resolved View vendor source →

Episerver experienced a minor incident on November 10, 2025 affecting Digital Experience Cloud Service - Management Portal, lasting 10h 23m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2025, 02:38 AM UTC
Resolved
Nov 10, 2025, 01:01 PM UTC
Duration
10h 23m
Detected by Pingoru
Nov 10, 2025, 02:38 AM UTC

Affected components

Digital Experience Cloud Service - Management Portal

Update timeline

  1. investigating Nov 10, 2025, 02:38 AM UTC

    We are currently investigating ongoing deployment failures within DXP Management Portal (PaaS-portal), and therefore we recommend you to not start any new deployments at this time. We will provide more updates as soon as they become available. Thank you for your patience.

  2. identified Nov 10, 2025, 03:07 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Nov 10, 2025, 04:16 AM UTC

    We are continuing to develop the code fix for the issue identified, and additional updates will be provided as they become available.

  4. identified Nov 10, 2025, 07:20 AM UTC

    Development of a fix continues for the issue we identified. We will provide additional updates as they become available.

  5. monitoring Nov 10, 2025, 11:42 AM UTC

    A fix was implemented around 11:00 (UTC) and we see that deployments have been successful since then. We will continue to monitor closely.

  6. resolved Nov 10, 2025, 01:01 PM UTC

    This incident has been resolved.