Episerver incident
Search & Navigation Incident - North Europe region
Episerver experienced a minor incident on December 11, 2025 affecting North Europe, lasting 1d 6h. The incident has been resolved; the full update timeline is below.
Affected components
North Europe
Update timeline
- investigating Dec 11, 2025, 06:29 AM UTC
We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in North Europe region. A subset of clients will be experiencing high latency or 5xx-errors. We will post additional updates hourly or when we have information available. Thank you for your patience.
- identified Dec 11, 2025, 06:39 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 11, 2025, 06:48 AM UTC
A fix has been implemented and we are closely monitoring the results.
- resolved Dec 12, 2025, 01:16 PM UTC
This issue have been resolved.