Episerver incident

Search and Navigation US West - Degraded service performance

Minor Resolved View vendor source →

Episerver experienced a minor incident on July 9, 2026 affecting US West, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2026, 06:39 PM UTC
Resolved
Jul 09, 2026, 08:38 PM UTC
Duration
1h 58m
Detected by Pingoru
Jul 09, 2026, 06:39 PM UTC

Affected components

US West

Update timeline

  1. investigating Jul 09, 2026, 06:39 PM UTC

    We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the US West region. A subset of clients will be experiencing high latency or 5xx-errors and failed requests. We will continue to provide updates as they become available. Thank you for your patience.

  2. identified Jul 09, 2026, 07:03 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 09, 2026, 08:38 PM UTC

    The incident has been resolved as the service has fully recovered and is stable.