EONI experienced a major incident on October 12, 2026, lasting 6h 21m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 12, 2026, 07:01 PM UTC
Customers on Hosted voice are reporting that thier phones are down and not connecting. We are looking into the issue and are working to get this resolved as soon as we can.
- investigating Oct 12, 2026, 09:21 PM UTC
We have not found the root cause of the issue yet. There is no estimated time for repair at this time. Our next update will be at 8pm
- resolved Oct 13, 2026, 01:22 AM UTC
We've now resolved the incident. Thanks for your patience.