EONI incident

EONI email service has ended

Major Resolved View vendor source →

EONI experienced a major incident on May 4, 2026, lasting 4d 6h. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 04:34 PM UTC
Resolved
May 08, 2026, 10:42 PM UTC
Duration
4d 6h
Detected by Pingoru
May 04, 2026, 04:34 PM UTC

Update timeline

  1. investigating May 04, 2026, 04:34 PM UTC

    EONI email service for customers has ended as of May 1st. Communication about this email ending was sent out each month starting in October. Email service can be extended until November 1st for a fee of $60 per email address if you still need to save or transfer emails. Due to the high volume of calls for email support, returning calls will take much longer than usual and will be handled in the order that they are received. Thank you for your patience.

  2. resolved May 08, 2026, 10:42 PM UTC

    Thanks for your patience.