Entur incident

Problemer med betaling.

Major Resolved View vendor source →

Entur experienced a major incident on June 25, 2025 affecting Payment API, lasting 5h 4m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2025, 01:56 PM UTC
Resolved
Jun 25, 2025, 07:01 PM UTC
Duration
5h 4m
Detected by Pingoru
Jun 25, 2025, 01:56 PM UTC

Affected components

Payment API

Update timeline

  1. investigating Jun 25, 2025, 01:56 PM UTC

    Vipps are currently investigating the issue.

  2. identified Jun 25, 2025, 02:00 PM UTC

    Vipps has identified the issue and a fix is being implemented.

  3. investigating Jun 25, 2025, 03:01 PM UTC

    We are currently investigating this issue.

  4. investigating Jun 25, 2025, 04:44 PM UTC

    Vi har fortsatt problemer med betaling. Dette rammer kort og vipps i selvbetjente kanaler. Sørvis, automater og ombord fungerer. Vi fortsetter med feilsøking.

  5. monitoring Jun 25, 2025, 05:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jun 25, 2025, 07:01 PM UTC

    This incident has been resolved.