Entur incident

Payment Services outage

Notice Resolved View vendor source →

Entur experienced a notice incident on September 18, 2019 affecting Payment API, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2019, 01:16 PM UTC
Resolved
Sep 18, 2019, 03:17 PM UTC
Duration
2h
Detected by Pingoru
Sep 18, 2019, 01:16 PM UTC

Affected components

Payment API

Update timeline

  1. investigating Sep 18, 2019, 01:16 PM UTC

    We are currently investigating this issue.

  2. identified Sep 18, 2019, 02:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 18, 2019, 03:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 18, 2019, 03:17 PM UTC

    This incident has been resolved.