Entur incident

Sales API outage

Critical Resolved View vendor source →

Entur experienced a critical incident on August 27, 2020 affecting Order API and Reserve Offers API and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2020, 01:34 PM UTC
Resolved
Aug 27, 2020, 02:00 PM UTC
Duration
25m
Detected by Pingoru
Aug 27, 2020, 01:34 PM UTC

Affected components

Order APIReserve Offers APIPayment API

Update timeline

  1. investigating Aug 27, 2020, 01:34 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 27, 2020, 01:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 27, 2020, 02:00 PM UTC

    This incident has been resolved.