Entur incident

Nets issues

Critical Resolved View vendor source →

Entur experienced a critical incident on September 25, 2020 affecting Payment API, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2020, 08:07 AM UTC
Resolved
Sep 25, 2020, 08:50 AM UTC
Duration
42m
Detected by Pingoru
Sep 25, 2020, 08:07 AM UTC

Affected components

Payment API

Update timeline

  1. identified Sep 25, 2020, 08:07 AM UTC

    Nets is currently experiencing issues with their systems. This affects card transactions and Vipps payment in our systems

  2. monitoring Sep 25, 2020, 08:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 25, 2020, 08:43 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 25, 2020, 08:50 AM UTC

    This incident has been resolved.