Entur incident

Payment services

Critical Resolved View vendor source →

Entur experienced a critical incident on November 10, 2020 affecting Payment API, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2020, 09:25 PM UTC
Resolved
Nov 10, 2020, 10:53 PM UTC
Duration
1h 28m
Detected by Pingoru
Nov 10, 2020, 09:25 PM UTC

Affected components

Payment API

Update timeline

  1. investigating Nov 10, 2020, 09:25 PM UTC

    A major outage at our payment provider is also causing a major outage in our payment APIs. We are following the situation closely.

  2. resolved Nov 10, 2020, 10:53 PM UTC

    This incident has been resolved.