Entur incident

Missing journey planning data

Minor Resolved View vendor source →

Entur experienced a minor incident on August 12, 2020 affecting Journey Planner API, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2020, 05:25 PM UTC
Resolved
Aug 12, 2020, 05:46 PM UTC
Duration
20m
Detected by Pingoru
Aug 12, 2020, 05:25 PM UTC

Affected components

Journey Planner API

Update timeline

  1. identified Aug 12, 2020, 05:25 PM UTC

    Travel search quality in Oslo and former Akershus is degraded. The issue is identified and we are rolling back.

  2. monitoring Aug 12, 2020, 05:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 12, 2020, 05:46 PM UTC

    This incident has been resolved.