Enode incident

Mercedes: Elevated error rate

Minor Resolved View vendor source →

Enode experienced a minor incident on July 23, 2026 affecting Mercedes, lasting 4h 24m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 06:13 AM UTC
Resolved
Jul 23, 2026, 10:38 AM UTC
Duration
4h 24m
Detected by Pingoru
Jul 23, 2026, 06:13 AM UTC

Affected components

Mercedes

Update timeline

  1. investigating Jul 23, 2026, 06:13 AM UTC

    Status: Investigating We are experiencing increased errors with Mercedes, which may cause devices to be unreachable or actions to fail. We are currently investigating the issue. Affected components Mercedes (Degraded performance)

  2. monitoring Jul 23, 2026, 09:45 AM UTC

    Status: Monitoring We are monitoring the state of Mercedes. Telemetry and charging control should be fully operational again. Affected components Mercedes (Degraded performance)

  3. resolved Jul 23, 2026, 10:38 AM UTC

    Status: Resolved This issue is now resolved. Affected components Mercedes (Operational)