Enode incident

CUPRA: Elevated error rate during linking process

Minor Resolved View vendor source →

Enode experienced a minor incident on October 15, 2026 affecting CUPRA, lasting 4h 10m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 08:28 AM UTC
Resolved
Oct 15, 2026, 12:39 PM UTC
Duration
4h 10m
Detected by Pingoru
Oct 15, 2026, 08:28 AM UTC

Affected components

CUPRA

Update timeline

  1. investigating Oct 15, 2026, 08:28 AM UTC

    Status: Investigating We are experiencing increased errors with CUPRA, which may cause problems during linking. Affected components CUPRA (Partial outage)

  2. identified Oct 15, 2026, 10:37 AM UTC

    Status: Identified We have identified the issue and are working on a fix. Affected components CUPRA (Partial outage)

  3. monitoring Oct 15, 2026, 11:37 AM UTC

    Status: Monitoring A fix has been implemented and we are monitoring the results. Affected components CUPRA (Partial outage)

  4. resolved Oct 15, 2026, 12:39 PM UTC

    Status: Resolved This issue is now resolved. Affected components CUPRA (Operational)