Enode incident

Solis account linking unavailable

Minor Resolved View vendor source →

Enode experienced a minor incident on October 13, 2026 affecting Solis and Solis and 1 more component, lasting 1d 4h. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2026, 12:09 AM UTC
Resolved
Oct 14, 2026, 04:39 AM UTC
Duration
1d 4h
Detected by Pingoru
Oct 13, 2026, 12:09 AM UTC

Affected components

SolisSolisSolis

Update timeline

  1. identified Oct 13, 2026, 12:09 AM UTC

    Status: Identified Linking for Solis is unavailable Affected components Solis (Partial outage)

  2. resolved Oct 14, 2026, 04:39 AM UTC

    Status: Resolved Between 02:00 UTC on 13 October and 06:39 UTC on 14 October, end users linking a Solis account were not returned to the app after signing in to SolisCloud, so new Solis connections could not be completed. Existing Solis connections and data were not affected. Linking has worked normally since 06:39 UTC on 14 October, and end users who could not link during this window can now retry. Affected components Solis (Operational)